FAQ

What skin types are Moskin products suitable for?

Our formulations are dermatologist-inspired and designed for all skin types, including sensitive skin. Each product page includes guidance on suitability.

Are your products dermatologist-tested?

Yes. All Moskin products are developed with dermatologist input and tested for safety and efficacy.

How long does shipping take?

Standard shipping typically takes 3–5 business days. Express options are available at checkout.

What is your return policy?

We accept returns within 30 days of delivery for unused, unopened products. Please contact us to initiate a return.

How do I track my order?

Once your order ships, you'll receive a confirmation email with a tracking link.

Can I use multiple products together?

Yes. Our products are formulated to work together as a complete routine. Visit our Regimen page for recommended combinations.

How do I contact support?

You can reach us via our Contact page. We aim to respond within 24 hours.